PowerPlay Fields
Support
We're here to help with your account, bookings, and payments.
Email us anytime at support@powerplayfields.com — we typically reply within 1-2 business days.
Account & Login
- Forgot your password? Use "Forgot Password?" on the login screen to get a reset email.
- Can't sign in with Google or Apple? Make sure you're using the same email/account you originally signed up with, then try again. If it still fails, email us and we'll help sort it out.
- Delete your account: open your Profile → Settings → Delete Account. This permanently removes your profile, game history, and login — wallet credits are forfeited and can't be recovered.
Games, Bookings & Payments
- Payment issues or refunds: email us with your booking/game details and we'll look into it. Refunds are processed back to your original payment method through Stripe.
- A field rental or game shows the wrong status: tell us the date, time, and location and we'll investigate.
- Facility or organizer questions: you can also message the organizer or facility directly from within the app.
Report a Problem
Found a bug, an inappropriate listing, or unsafe behavior from another user? Email us at support@powerplayfields.com with as much detail as you can (screenshots help) and we'll respond promptly.
Other Questions
For anything about your data or privacy, see our Privacy Policy. For anything else, just email us — we read every message.